Security Scare on MLGW Website Leaves Memphis Customers Concerned

Security Scare on MLGW Website Leaves Customers Worried in Memphis

Memphis, Tenn. – Over the weekend, it seems the residents of Memphis got a shocking surprise while trying to access the Memphis Light, Gas and Water (MLGW) website. Many customers reported a security warning that raised eyebrows and caused some serious concern.

As the sun shone brightly on a warm Saturday, with temperatures hitting the mid-80s, MLGW customers were instead cooling off from the alarming warning that popped up on their screens. One customer, Ronnie Grayer, voiced his feelings about the unsettling situation. “I definitely won’t be putting my information in,” he said with a hint of worry in his voice. Another customer, Robert Johnson, shared similar sentiments, saying, “That’s disturbing.”

What Went Wrong?

So, what exactly happened? It turns out that a technical glitch at MLGW left their website exposed. A local cybersecurity expert, Jeff Horton, president and owner of One Point Solutions Group, explained to those worried about their information, “Nothing about the website has actually changed. It’s just an oversight; somebody let that certificate expire.”

The security warning was due to an expired SSL certificate—that’s short for Secure Sockets Layer. This certificate is crucial as it helps to verify a website’s authenticity and encrypts users’ network connections to keep information safe. According to Horton, “They just have to renew that. But the underlying functionality of the website—the security features—nothing that has changed.”

What Customers Should Do

If you are an MLGW customer, you might be wondering if your information is safe. The good news is that, according to Horton, while the website might have shown a warning, it didn’t compromise user data. Nevertheless, it’s wise to be cautious. If you’re unsure about entering personal information, it surely doesn’t hurt to hold off until the issue has been fully resolved.

As of Monday morning, MLGW was alerted about the issue at approximately 9 a.m., and customers can expect the company to address the situation quickly to regain confidence among those relying on their services.

Weather Update for Memphis

mostly sunny skies throughout the week, with a high around 83°F. Perfect conditions might just allow us to enjoy outdoor activities while the chillier temperatures of autumn begin to settle in. Temperatures may dip down to a cozy 58°F at night, so you might want to keep a light jacket handy!

Additional Local Updates

Memphis-Shelby County Schools are also gearing up for some evaluations of Superintendent Marie Feagins, as the school board looks into how things have been running in our educational institutions. Meanwhile, incidents at local high school football games have sparked responses from Southern High School, which is implementing restrictions on attendance to promote safety.

In more serious news, Memphis is facing some concerns with a recent shooting incident in Whitehaven, along with a job cut by the International Paper, leading many to question the future of local tax breaks.

So, there you have it—a blend of warm weather, community concerns, and a bit of tech trouble. As we keep our eyes peeled on MLGW’s website status, let’s also soak in that lovely sunshine while we can!