The welcoming atmosphere of Pyramid Coffee, a community favorite in Memphis.
Pyramid Coffee, co-owned by Ryan Scoggin, Stan Buncher, and Fischer Van Handel, has been awarded Franchisee of the Year by Scooter’s Coffee at the GROW franchisee conference. Their rapid growth in the Memphis area, commitment to community, and exceptional service team set them apart. The team focuses heavily on employee management and community engagement, participating in local events and supporting worth causes. With a delicious menu and a dedication to customer service, Pyramid Coffee is becoming a staple in the region.
Memphis has always been known for its vibrant culture and delicious food, but recently, it has brought some serious coffee cred to the table too! Pyramid Coffee, co-owned by the dynamic trio of Ryan Scoggin, Stan Buncher, and Fischer Van Handel, has just been honored with the coveted Franchisee of the Year award from Scooter’s Coffee. This exciting accolade was presented at the annual GROW franchisee conference held in Omaha, Nebraska, on March 19, 2025!
Since opening their first store in Millington, TN, back in August 2023, Pyramid Coffee has rapidly expanded its footprint in the Memphis area. You can now grab a delicious cup from their locations in Covington, TN, Southaven, MS, and Horn Lake, MS! And here’s a fun fact — the two Mississippi locations opened their doors just eight weeks before the big award announcement!
The Franchisee of the Year award isn’t just handed out; it recognizes coffee shops that showcase outstanding sales performance, community involvement, employee management, and overall contributions to the brand. Pyramid Coffee has clearly hit the nail on the head in all these areas!
One of the secrets to their success lies in their commitment to building a world-class service team. The Pyramid Coffee team dedicates a whopping 95% of their time to team-building activities. This kind of dedication ensures that every customer is treated like family. They believe in leading by example, which is why their chief marketing officer even works at the drive-thru window, demonstrating the importance of good service from the top down.
Pyramid Coffee’s connection to the Memphis community is truly heartwarming. They actively participate in local high school athletic events and have formed partnerships with chambers of commerce. Their commitment to giving back is evident through their monthly days of giving, celebrated every third Tuesday of the month, where they shine a light on worthy causes. They’ve also sponsored fun local events, like the popular Hwy 51 Music Festival!
While Pyramid Coffee has made a name for itself with its community efforts, let’s not forget about their mouthwatering menu! They serve up a delightful range of espresso-based drinks, including the famous Caramelicious®, alongside a selection of slow-steeped cold brews and scrumptious pastries. Their breakfast items are perfect for those on the go and have quickly become neighborhood favorites.
Joe Thornton, the CEO of Scooter’s Coffee, recognized Pyramid Coffee’s incredible achievements in 2024 and applauded their unwavering dedication to the community. It’s clear that their hard work hasn’t gone unnoticed!
With their enthusiastic commitment to service, quality, and community, Ryan Scoggin, Stan Buncher, and Fischer Van Handel have taken the Memphis coffee scene by storm. The Franchisee of the Year award from Scooter’s Coffee is just one of the many bright milestones on the horizon for Pyramid Coffee. So the next time you’re in the Memphis area, make sure to stop by one of their locations for not just a caffeine fix but also an opportunity to support a business that genuinely cares. Cheers to many more years of success and delicious coffee!
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